The Secret to Delivering Superior Customer Experience
I was having “one of those days” when my wife called and asked me to pick up a few items at the grocery store on my way home from a...
When You Hate Planning... But Really, Really Need A Plan
It was a windowless conference room with beige colored walls. A few department representatives hung materials to be reviewed around the...
A Very Personal Thank You
Today is International Women’s Day. It might surprise you to know that women weren’t even allowed to vote in the United States until the...