I was having “one of those days” when my wife called and asked me to pick up a few items at the grocery store on my way home from a meeting. I was less than enthusiastic at the thought of making the stop. One more thing added to my already lengthy list of things to do. The last item required a stop at the store’s deli department. I cringed when I saw the entire staff huddled around a meat slicer engaged in some sort of training. My first thought was, “this is going to take a